Mediation is a structured and confidential form of negotiation that provides you with a convenient, fair, and effective way to resolve disputes without filing a formal complaint. If your case is heard in court before a judge, you do not negotiate, and you do not decide what happens to your case. The judge must make a decision in accordance with the law.
In mediation, by contrast, you have significant control over the process. A court-appointed, trained mediator assists you and the person(s) with whom you are in conflict in negotiating a solution to your problem. It is a solution that both sides consider fair and reasonable. Mediation often results in a win-win outcome. Moreover, no one ever gets a police record.